Welcome to Churned Small Batch Ice Cream + Gourmet Popsicles! By using our website, placing an order, or engaging with our services, you agree to the following Terms and Conditions. Please read them carefully.
1. General Information
1.1. Operator: This website is operated by Churned Small Batch Ice Cream + Gourmet Popsicles, located in St. Petersburg, FL.
1.2. Scope: These Terms and Conditions apply to all users of our website and customers purchasing products.
2. Online Store Terms
2.1. By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
2.2. You may not use our products for illegal or unauthorized purposes.
3. Products and Pricing
3.1. Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.
3.2. Product Descriptions: We strive to ensure that all product descriptions and images are accurate, but slight variations may occur.
3.3. Pricing: Prices are subject to change without notice. Sales taxes are calculated based on your shipping address and included at checkout.
4. Orders and Payment
4.1. Order Placement: Orders must be placed through our website. All orders are subject to acceptance and availability.
4.2. Payment Methods: We accept major credit cards, PayPal, and other payment methods as indicated on our website.
4.3. Order Cancellation: Orders can be canceled within 24 hours of placement by contacting us directly. Once orders are processed, cancellations may not be possible.
5. Shipping and Delivery
5.1. Local Delivery: We offer free local delivery within certain zip codes for orders over $50.
5.2. Nationwide Shipping: Products shipped within the continental U.S. are packed with dry ice to maintain quality. All shipments are dispatched on Mondays to ensure delivery before Friday.
5.3. Shipping Delays: We are not responsible for shipping delays caused by weather, carrier issues, or other factors beyond our control.
5.4. Damaged Items: If products arrive damaged, please contact us within 24 hours of receipt with photos of the damage for resolution.
6. Refunds and Returns
6.1. Perishable Goods: Due to the nature of our products, we do not accept returns on perishable items.
6.2. Refunds: Refunds are issued only in the event of incorrect or damaged orders. Please contact us within 24 hours of delivery to request a resolution.
7. Gift Cards
7.1. Gift cards are non-refundable and cannot be exchanged for cash.
7.2. Promotional offers on gift cards (e.g., bonus cards) are subject to the terms of the specific promotion.
8. Limitation of Liability
8.1. We are not liable for any direct, indirect, or incidental damages resulting from the use of our website or products, including but not limited to allergic reactions or misuse of the products.
8.2. Always read product labels and ingredient lists for allergen information.
9. Privacy Policy
Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Florida, and any disputes will be resolved in accordance with Florida state law.
11. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
- Phone: 727-213-8860
- Email: hello@getchurned.com
- Address: 7290 49th Street N., Pinellas Park, FL 33781
